📋 Legal & Platform Rules

369bet Terms and Conditions – Know the Rules Before You Play

These terms govern your use of the 369bet platform including account registration, deposits in PKR, sports betting, casino games, bonuses, and all other services available to players in Pakistan. Please read them carefully — by creating an account you agree to everything set out here.

Last updated: January 2026
Quick Summary
  • You must be 18 or older to register
  • One account per person only
  • All deposits and withdrawals in PKR
  • Bonus terms must be met before withdrawal
  • Fraudulent activity results in account closure
  • 369bet reserves right to amend these terms
Key Policy Highlights

The most important things to know about using 369bet as a player in Pakistan

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Age Requirement: 18+

You must be at least 18 years old to register and use the 369bet platform. Age verification may be requested at any point during your account history. Accounts found to belong to underage users will be closed immediately and any balances forfeited.

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PKR Deposits – Zero Platform Fees

All financial transactions at 369bet are handled exclusively in Pakistani Rupees. Deposits via JazzCash, Easypaisa, Raast, bank transfer, and cards carry no platform-side processing fees. What you deposit is what arrives in your account balance.

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Bonus Wagering Requirements

All bonuses, free bets, and promotional credits come with wagering requirements that must be completed before any withdrawal is permitted. These conditions are stated clearly at the time each bonus is offered. Misuse of bonus credits is a breach of these terms.

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One Account Per Player

Each person may hold only one active 369bet account. Creating duplicate accounts — including accounts registered under a family member's name or using different payment details — is strictly prohibited and will result in the closure of all associated accounts.

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Account Security is Your Responsibility

You are fully responsible for keeping your login credentials secure. 369bet will never ask for your password. Any activity that takes place under your account is considered to have been carried out by you. Report suspected unauthorised access to support immediately.

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Fraud & Abuse Policy

Any attempt to manipulate the platform, exploit technical errors, use multiple accounts to claim bonuses repeatedly, or engage in any form of fraudulent activity will result in immediate account suspension, forfeiture of all balances, and a permanent ban from the platform.

1. Acceptance of Terms

By accessing or using the 369bet platform — whether through the website, the mobile app, or any other interface we make available — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. These terms apply to all aspects of the platform including but not limited to sports betting, live casino, slots, bingo, and all promotional offers.

If you do not agree with any part of these terms, you must not create an account or use any 369bet services. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

Important

These Terms and Conditions form a binding agreement between you and 369bet. Please read every section carefully before registering. Registering an account means you accept all terms set out on this page.

2. Eligibility

To use 369bet you must meet all of the following eligibility requirements at the time of registration and at all times thereafter:

  • You are at least 18 years of age.
  • You are accessing the platform for your own personal recreational use.
  • You are not acting on behalf of another person or as an agent for a third party.
  • You are not a current employee, contractor, or immediate family member of a 369bet employee.
  • You are not using the platform in a jurisdiction where doing so is prohibited under applicable law.
  • You have not previously been excluded or banned from the 369bet platform.

369bet reserves the right to request proof of age or identity at any time. Accounts that cannot be verified may be suspended until verification is complete. Any account found to belong to a person under 18 years of age will be permanently closed and all funds forfeited.

3. Account Registration

When you register an account with 369bet you agree to provide accurate, complete, and up-to-date information. Any false, misleading, or incomplete information provided during registration is a breach of these terms and may result in account suspension or permanent closure.

Single Account Rule

Each individual is permitted to hold exactly one active 369bet account. You may not register multiple accounts under your own name, under a family member's name, under a different email address, or using different payment methods with the intent to circumvent this rule. Duplicate accounts will be closed and any balances held in those accounts may be voided.

Account Details

You are responsible for keeping your registered email address, phone number, and any other account details current. If your contact details change, update them through your account settings promptly. 369bet cannot be held responsible for missed communications resulting from outdated account information.

Name and Identity Matching

The name on your 369bet account must match the name on your payment method. Deposits or withdrawals that do not match account identity details may be delayed or reversed pending verification.

4. Deposits & Payments

All deposits at 369bet are processed in Pakistani Rupees (PKR). The following payment methods are accepted for deposits:

  • JazzCash — instant processing
  • Easypaisa — instant processing
  • Raast — near-instant bank transfer
  • Bank Transfer — standard processing times apply
  • Debit and Credit Cards — Pakistani-issued cards accepted
  • Mobile Wallets — other supported mobile wallet options

Minimum and Maximum Deposit Amounts

The minimum deposit amount is PKR 200. Maximum single-transaction deposit limits vary by payment method and account verification status. Limits applicable to your account are displayed in the deposit section of your account dashboard.

Deposit Processing

Deposits made via JazzCash and Easypaisa are credited to your account balance immediately in most cases. Bank transfers and Raast transfers may take a short time to confirm depending on bank processing. If a deposit does not appear in your balance within the expected timeframe, contact customer support with your transaction reference number.

No Platform Fees on Deposits

369bet does not charge any platform-side fees on deposits. The full amount you send via JazzCash, Easypaisa, or bank transfer is credited to your account balance. Your payment provider may apply their own transaction charges independently.

5. Withdrawals

Withdrawals from your 369bet account are processed back to the payment method used for your deposit wherever possible. All withdrawals are paid in PKR. Before a withdrawal can be processed, the following conditions must be met:

  • Your account identity has been verified.
  • Any applicable bonus wagering requirements have been fully completed.
  • The withdrawal amount meets the minimum threshold for your chosen payment method.
  • There are no active investigations or security holds on your account.

Withdrawal Processing Times

Standard withdrawal requests are reviewed and processed within one to three business days. JazzCash and Easypaisa withdrawals typically arrive faster once approved. Bank transfer withdrawals follow standard banking timelines. During periods of high volume or additional verification requirements, processing may take longer — support will notify you if this applies to your request.

Withdrawal Limits

Minimum withdrawal amounts and daily or weekly limits apply based on your account verification tier and chosen payment method. These limits are shown in the withdrawal section of your account dashboard and may be updated periodically. Large withdrawal requests may require additional identity documentation before processing.

6. Bonuses & Promotions

369bet offers various bonuses and promotions to both new and existing players. These include welcome bonuses on first deposits, reload bonuses, cricket and PSL seasonal promotions, and VIP rewards. All bonuses are subject to the following general conditions unless a specific promotion states otherwise:

  • Bonuses are credited to your account as bonus funds, not withdrawable cash.
  • A wagering requirement must be completed before bonus-derived winnings can be withdrawn. The applicable wagering multiple is stated clearly with each offer.
  • Only one welcome bonus is available per player, per household, and per payment method.
  • Bonus funds must be used within the validity period stated in the promotion. Expired bonus funds are forfeited automatically.
  • 369bet reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Attempting to exploit or abuse any bonus offer — including but not limited to creating multiple accounts, using VPNs to claim geo-restricted offers, or coordinating bets to guarantee outcomes — will result in the forfeiture of all associated funds and may result in account closure.
Wagering Requirements Apply to All Bonuses

You cannot withdraw bonus funds or winnings generated from bonus funds until the full wagering requirement has been met. Full terms for each individual promotion are displayed at the point of claiming the bonus and in the promotions section of your account.

7. Sports Betting Rules

The 369bet sportsbook covers a wide range of sports with particular emphasis on Cricket, including the Pakistan Super League (PSL), T20 internationals, ODIs, Test matches, and ICC tournaments. Football, esports, and other sports are also available. The following rules apply to all sports bets placed on the platform:

Bet Placement

All bets are final once confirmed. Once you have reviewed your betting slip and clicked confirm, the bet cannot be cancelled or amended. It is your responsibility to check your selections, stake amount, and odds before confirming. Bets placed on incorrect selections due to user error cannot be reversed.

Odds and Market Changes

Odds displayed on the platform are subject to change at any time before a bet is confirmed. The odds locked in at the point your bet is confirmed are the odds that apply to your bet. In-play odds change rapidly and reflect live match conditions. 369bet accepts no responsibility for bet decisions made based on odds that subsequently changed before confirmation.

Voided Bets

A bet may be voided in the following circumstances:

  • The event is cancelled, postponed, or abandoned before the required minimum play period is completed.
  • An obvious pricing error occurred at the time of bet placement.
  • The market was suspended at the time of bet submission and the bet was accepted in error.

Voided bets are refunded to your account balance at the original stake amount.

Maximum Winnings

Maximum payout limits per event and per bet type apply. These limits are stated in the sportsbook rules section and may vary by sport and market type. Any winnings that exceed the stated maximum payout cap will be paid at the cap amount.

8. Casino & Games

The 369bet casino section includes slots, live casino tables (including roulette, baccarat, and blackjack), and bingo rooms. All casino games operate using certified random number generation (RNG) technology for non-live games, and real dealer studios for live casino titles. The following conditions apply:

  • All casino game outcomes are determined by the game provider's certified systems. 369bet does not influence individual game outcomes.
  • In the event of a technical fault during a game round — such as a disconnection or software error — the game round may be declared void and the stake refunded depending on the stage at which the fault occurred.
  • Game provider-specific rules apply to individual games and are accessible within the game interface. It is your responsibility to read and understand game rules before playing.
  • Minimum and maximum bet sizes vary by game and are displayed within the game interface before you place your bet.
  • Progressive jackpot games carry specific jackpot terms which are displayed in the respective game's rules panel.

9. Prohibited Conduct

The following actions are strictly prohibited when using 369bet. Any player found engaging in prohibited conduct will have their account suspended or permanently closed, all balances forfeited, and may be reported where appropriate:

  • Registering more than one account on the platform.
  • Providing false identity information during registration or verification.
  • Using the platform if you are under 18 years of age.
  • Using software, bots, or automated tools to interact with the platform or influence game or betting outcomes.
  • Exploiting software bugs, glitches, or pricing errors to gain an unfair advantage.
  • Match fixing, syndicate betting, or coordinating bets with other players to guarantee outcomes.
  • Claiming bonuses across multiple accounts or through fraudulent means.
  • Using payment methods that do not belong to you or are not registered in your name.
  • Attempting to launder funds through deposits and withdrawals on the platform.
  • Harassing, threatening, or abusing 369bet staff or other players through any communication channel.
Zero Tolerance for Fraud

Any confirmed instance of fraudulent activity will result in the permanent closure of all associated accounts, full forfeiture of any remaining balance, and reversal of any recent withdrawals where legally permissible. 369bet reserves the right to pursue recovery of losses caused by fraudulent activity.

10. Account Security

You are solely responsible for maintaining the confidentiality of your 369bet account login credentials, including your username, password, and any two-factor authentication codes. The following security obligations apply to all account holders:

  • Do not share your password with anyone, including friends and family members.
  • Do not allow any other person to access or use your 369bet account.
  • Use a strong, unique password that is not shared with any other website or app.
  • Log out of your account on shared or public devices after each session.
  • Contact 369bet support immediately if you suspect your account has been accessed without your permission.

369bet will never contact you by phone, email, or chat to ask for your full password or one-time security codes. Any such request should be treated as a phishing attempt and reported to our support team.

All activity recorded under your account — including bets placed, deposits made, and withdrawals requested — is considered to have been authorised by you unless you have notified us of a security breach prior to that activity occurring.

11. Responsible Gaming

369bet is committed to providing a safe and enjoyable gaming environment. Online gaming and sports betting should be treated as entertainment — a way to enhance the excitement of cricket, PSL, or a slot session — not as a means of generating income or recovering financial losses.

We offer the following responsible gaming tools to all registered players:

  • Deposit Limits — Set a daily, weekly, or monthly cap on how much you can deposit.
  • Session Time Reminders — Receive notifications when you have been logged in for an extended period.
  • Cooling-Off Periods — Temporarily suspend your account for a defined period without closing it permanently.
  • Self-Exclusion — Permanently close your account if you decide that online gaming is no longer right for you.

These tools are available inside your account settings. If you need assistance activating any of them, contact support at any time. For more detailed information, visit our Responsible Gaming page.

If you are concerned that you or someone you know may have a problem with gambling, please seek professional help from an appropriate support organisation. 369bet does not provide counselling services but encourages any player who feels their gaming is becoming harmful to use the self-exclusion tool immediately.

12. Account Suspension & Closure

369bet reserves the right to suspend or permanently close any account at our discretion. Circumstances in which this may occur include but are not limited to:

  • Breach of any section of these Terms and Conditions.
  • Failure to complete identity verification within the required timeframe.
  • Suspicion of fraudulent activity, money laundering, or abuse of the platform.
  • A player-requested self-exclusion under the responsible gaming programme.
  • Detection of an underage user.
  • A chargeback or payment dispute initiated by the player without prior contact with support.

In the event of a suspension under investigation, account funds will be held pending the outcome of the review. If the account is found to be in breach of these terms, the balance may be voided. If no breach is found, access will be restored and funds remain available.

Players wishing to voluntarily close their account may do so by contacting the support team. Account closure requests are processed within two business days. Any qualifying balance at the time of closure will be refunded to your registered payment method.

13. Limitation of Liability

369bet provides the platform on an "as available" basis. While we make every effort to ensure the platform is accessible and functioning correctly at all times, we cannot guarantee uninterrupted service. The following limitations apply:

  • 369bet is not liable for losses arising from platform downtime, technical faults, or connectivity issues beyond our reasonable control.
  • We are not responsible for losses resulting from your own betting or gaming decisions.
  • We are not responsible for any tax obligations that may arise from your winnings in your jurisdiction. It is your responsibility to understand and comply with any applicable tax requirements.
  • We are not responsible for losses arising from unauthorised access to your account where you failed to take reasonable security precautions.
  • In any case where 369bet is found liable, our total liability to you is limited to the amount of your deposit balance at the time the liability arose.

14. Amendments to These Terms

369bet reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, we will make reasonable efforts to notify registered players via email or an in-platform notification.

It is your responsibility to check these terms periodically. Continued use of the 369bet platform after an update is published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact support to arrange account closure.

15. Contact & Support

If you have any questions about these Terms and Conditions, wish to raise a concern, or need assistance with your account, our customer support team is available 24 hours a day, seven days a week.

You can reach us through:

  • Live Chat — available directly through the platform and the mobile app
  • Email Support[email protected] (response within 24 hours)
  • FAQ Section — visit 369bet FAQ for answers to common questions

For complaints or disputes, please contact support in the first instance. We aim to resolve all complaints within five business days. If a resolution cannot be reached through direct support, the escalation process is outlined in the FAQ.

These Terms Were Last Updated in January 2026

If you registered before this date, these updated terms apply to your account from the date of publication. Please review any sections that have changed, particularly the bonus and withdrawal conditions.

Frequently Asked Questions

Quick answers to the questions players ask most often about 369bet terms

No. Each individual is permitted only one active account. Creating duplicate accounts — even with different email addresses or payment methods — is a breach of our terms and will result in all associated accounts being closed and any balances forfeited. If you have lost access to your existing account, contact support to recover it.

Each bonus has its own validity period, which is displayed at the time the bonus is offered and in your account promotions section. Once the validity window expires, any uncompleted wagering requirements will cause the bonus and associated winnings to be removed from your account. Check your active bonuses regularly to stay on track.

JazzCash and Easypaisa deposits should appear almost immediately. If your balance has not updated within 15 minutes, contact support with your transaction reference number or screenshot from your payment app. Our team can trace the transaction and credit the amount manually if it has been received but not processed automatically.

No. Once your bet is confirmed, the odds are locked in and cannot be changed. Market odds displayed before confirmation can fluctuate right up until the moment you confirm — this is normal, especially during live in-play betting on cricket matches. Always review your betting slip carefully before confirming your wager.

Deposit limits and self-exclusion options are available inside your account settings under the Responsible Gaming section. You can set a weekly or monthly deposit cap or request a temporary cooling-off period directly from there. If you want to permanently self-exclude, contact support — it is processed within one business day. Visit our Responsible Gaming page for full details.

Never. 369bet staff will never ask for your full password, PIN, or one-time security codes under any circumstances. If you receive any message — by email, chat, or phone — claiming to be from 369bet and asking for your password, treat it as fraudulent and report it to our support team immediately.

Ready to Play at 369bet?

Now that you know the rules, create your free account and start betting on cricket, PSL, or explore over a thousand casino games — all in PKR with JazzCash and Easypaisa.