369bet | Frequently Asked Questions

Everything you need to know about your 369bet account, deposits, withdrawals, cricket betting and more — answered clearly for Pakistan players.

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Account & Registration

Signing up is quick and straightforward. Go to the Register page, enter your mobile number or email address, choose a secure password, and verify your number with the one-time code we send you. The whole process takes under two minutes. Once your account is active you can deposit in PKR and start playing straight away.

You must be at least 18 years old to register and use 369bet. This applies to all sections of the platform — sports betting, live casino, slots and bingo. If we suspect an account belongs to someone under 18, it will be suspended pending verification. We take this seriously and encourage all users to bet responsibly.

On the Login page, tap the "Forgot password?" option. Enter the mobile number or email address associated with your account and we will send a verification code. Confirm the code, set a new password of your choice, and you are back in. If you no longer have access to your registered number or email, contact our support team for manual verification.

No. Each player is allowed a single account only. Duplicate accounts are flagged automatically and may result in all associated accounts being suspended and balances forfeited. If you think you accidentally created two accounts, reach out to support immediately to resolve it.

Log in to your account and go to Profile Settings. You can update your contact details there. For security reasons, changing a primary mobile number requires re-verification via a one-time code. Make sure your contact details are always current so you never lose access to your account.
Deposits & Payments

369bet supports the most popular payment methods in Pakistan. You can deposit using JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other mobile wallets. All transactions are processed in PKR so there are no conversion fees or extra charges. Head to the Deposit page after logging in to see all available options.

JazzCash and Easypaisa deposits are almost always instant — your balance updates within seconds of confirming payment. Raast and bank transfers typically reflect within a few minutes, though in rare cases they can take up to a couple of hours depending on your bank. If your deposit has not appeared after two hours, check the transaction status in your account history and contact support if needed.

Yes, minimum deposit amounts vary by payment method. JazzCash and Easypaisa generally have a low minimum of PKR 200–500, making it easy for anyone to get started. Bank transfers may have a slightly higher minimum. The exact limits are displayed on the Deposit page when you select your preferred method.

369bet does not charge any platform fees on deposits. However, your mobile wallet provider or bank may apply their own service charges — these are outside our control. We always recommend checking your JazzCash or Easypaisa app for any applicable transfer fees before confirming a payment.
Withdrawals

Log in to your account and go to the Withdrawal section in your dashboard. Select your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount in PKR, and confirm the request. Make sure the account details you provide match the ones registered with your 369bet profile to avoid delays.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank transfers may take one to two business days depending on your bank. VIP members with verified accounts typically enjoy faster processing times. If your withdrawal is taking longer than expected, check your account status and reach out to our support team.

Yes. The minimum withdrawal amount depends on your chosen method. For JazzCash and Easypaisa, the minimum is typically PKR 500. Bank withdrawals may have a higher minimum threshold. Maximum daily and weekly withdrawal limits also apply and vary based on your account verification level and VIP tier.

Common reasons include incomplete account verification, active bonus wagering requirements that have not yet been met, mismatched account details, or a pending security review on your account. Check your email for any notification from us. If everything looks fine on your end, contact support with your transaction reference number and we will look into it promptly.
Bonuses & Promotions

New players who register and make their first deposit are eligible for a welcome bonus. The bonus is credited to your account automatically once the qualifying deposit clears. Check your Promotions section after logging in to see the current offer, including the minimum deposit amount and any wagering requirements attached to the bonus.

A wagering requirement means you need to bet the bonus amount a certain number of times before you can withdraw it as cash. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place a total of PKR 10,000 in bets before cashing out. Specific requirements vary per promotion and are always displayed clearly in the bonus terms.

Yes, most bonuses have an expiry period — typically between 7 and 30 days from the date they are credited. If you do not complete the wagering requirements within that window, the bonus and any associated winnings are forfeited. Always check the expiry date shown in your Bonuses section and plan your play accordingly.

Absolutely. 369bet runs regular promotions for existing members — reload bonuses, cashback offers on live casino, free spins on featured slots, and boosted odds for PSL and T20 cricket matches. During major cricket events, match-day promotions are especially popular. Log in and check your Promotions page regularly so you do not miss anything.
Sports Betting & Cricket

Yes, cricket is one of the most popular betting categories on 369bet. You can bet on Pakistan Super League (PSL) matches, international T20s, Test series and other tournaments throughout the year. Markets include match winner, top batsman, top bowler, total runs per over, and many more. During live matches, in-play betting lets you place bets as the action unfolds.

In addition to cricket, 369bet covers football leagues, esports tournaments, tennis, basketball and more. Football betting — including major international leagues and local fixtures — attracts a big following among Pakistani players. Esports options include popular titles with competitive markets. Visit the Bet section to see all available sports and current events.

In-play or live betting means you can place bets on a match that is already in progress. Odds update in real time as the game situation changes — making it one of the most exciting ways to bet on cricket. For example, you can back a team to win mid-innings once you have seen how the pitch is playing, or bet on the number of runs in the next over. Live betting is available for most major cricket and football matches on 369bet.

If a match is officially cancelled, postponed or abandoned before the minimum number of overs or play required for a result, your stake is returned to your account balance. For matches interrupted by weather or other factors, the outcome is determined based on the official result declared by the governing cricket body. Specific rules for each market are available in the betting terms section.
Live Casino & Slots

The Live Casino section streams real table games hosted by live dealers directly to your screen. You can join tables for Blackjack, Roulette, Baccarat and Teen Patti. Bets are placed through your screen in real time, and results are determined by the physical cards dealt or the roulette wheel spun in the studio — no random number generator, just the real thing.

369bet offers a wide variety of slots — from classic three-reel games to modern video slots with multiple paylines, bonus rounds, free spins and progressive jackpots. You can browse the full library under Slots and Slot Games. Games are playable directly in your browser or via the mobile app with no additional downloads required.

Yes. 369bet has a dedicated Bingo section with multiple game variants and room sizes. Bingo rooms run throughout the day with different ticket prices to suit all budgets in PKR. It is a fun, social game format that many Pakistani players enjoy alongside the sports betting and casino sections.
Responsible Gaming

You can set daily, weekly or monthly deposit limits directly from your account settings. Once a limit is applied, you will not be able to deposit beyond that amount within the chosen period. We encourage all players to set a budget before they start and stick to it. Limits can be reduced immediately but increasing them requires a cooling-off period for your protection.

Self-exclusion allows you to temporarily or permanently close your account if you feel your gambling is getting out of control. You can activate it from the Responsible Gaming section in your account settings, or by contacting our support team. During a self-exclusion period, you will not be able to log in or access any part of the platform. We support you in making this decision without judgment.

Some signs to watch for: betting more than you planned, chasing losses to try to win back money, feeling anxious or irritable when not gambling, borrowing money to fund your betting, or neglecting work and family because of gambling. If any of these sound familiar, it is a good idea to take a break. Set limits, talk to someone you trust, and visit our Responsible Gaming page for guidance on managing your play.

About This FAQ Page

This page covers the questions we hear most often from 369bet players across Pakistan. Whether you are brand new and still figuring out how to register, or a regular member who wants to understand how bonuses work, you should find a clear answer here.

We have organised everything into sections so you can jump straight to what you need — account and registration, deposits and withdrawals, bonuses, sports betting with a focus on cricket and PSL, live casino, slots, and responsible gaming. Each answer is written plainly and without jargon because we know nobody wants to wade through walls of legal text just to find out how long a JazzCash deposit takes.

If you cannot find the answer you are looking for, our support team is available around the clock. You can also browse the About Us page to learn more about the 369bet platform, or visit Responsible Gaming for detailed guidance on playing safely and within your means. Remember — gambling should always be enjoyable, and keeping it that way starts with staying informed.

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Our support team is online 24/7. You can reach us through the live chat inside your account dashboard once you are logged in.

Supported Payments
  • JazzCash
  • Easypaisa
  • Raast
  • Bank Transfer
  • Debit / Credit Card
What We Offer
Explore 369bet Platform

From live PSL betting to real-money slots and instant PKR payments — here is a quick look at what is waiting for you after you log in.

Cricket & PSL Betting

Pre-match and live in-play markets on every PSL game, T20 international and major cricket series. Boosted odds on match days for active players.

Live Casino Tables

HD-streamed Blackjack, Roulette, Baccarat and Teen Patti hosted by real dealers. Join a table any time of the day or night.

1,000+ Slot Games

A massive library of classic reels, video slots and jackpot games. New titles added regularly. Playable on any device with no downloads needed.

Instant PKR Deposits

Top up with JazzCash, Easypaisa, Raast or bank transfer — all in Pakistani Rupees. Funds hit your balance within seconds in most cases.

Mobile App

Download the 369bet app and get the full platform experience on your phone. Bet on cricket, spin slots and withdraw on the go.

VIP & Loyalty Rewards

Every bet earns loyalty points. VIP members enjoy faster withdrawals, exclusive bonuses, personal account managers and cashback on losses.

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Create your free account in under two minutes, make your first PKR deposit and claim your welcome bonus. Cricket, live casino and slots are all waiting for you.

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